CANCELLATION POLICY

CANCELLATION & APPOINTMENT POLICIES: Because this is a solo practice. Each appointment is intentionally reserved and cannot be easily filled on short notice. This affects myself as well as other clients. • Cancellation or rescheduling within 24 hours is subject to a 50% service fee. • No-shows will be charged a 75% fee and must be paid prior to rebooking. ***No show is defined as missing your scheduled appointment without notice, including notifying after the scheduled appointment time. • Clients arriving 15 min or more late may have their appointment shortened or canceled and may be subject to a 50% fee. ***I appreciate your respect for my time and the experience of clients.*** PRE-APPOINTMENT POLICIES: To ensure safe and effective results, • Please avoid Botox or injectable treatments within two weeks of any facial. • Refrain from AHA/BHA retinoids or other exfoliating/active products for 3 to 5 days prior to your appointment unless otherwise instructed. • Services may be modified or rescheduled if pre-care guidelines are not followed. By booking an appointment, you acknowledge and agree to these policies.